Contact La Tormenta de Arena AI

Need help with a video, your credits or your account? We’re happy to help.

Email Support

Write to [email protected]. We usually reply within two business days.

What to Include

To help us answer quickly, tell us the email address of your account (the one you signed in with Google), what happened, and roughly when it happened. A screenshot helps too.

Common Requests

• Video problems. A render failed, looks wrong or won’t download. A failed render is retried once automatically and then refunded in credits.
• Not happy with your video. Email us and we’ll refund you.
• Credits and payments. Packs, offers, referral credits and Stripe receipts.
• Privacy. Requests to see, correct or delete your photos, videos or account data.
• Rights concerns. If you believe a video made with La Tormenta de Arena AI uses your image without permission, email us with the details and we’ll review it promptly.

Website: https://latormentadearena.com